Shipping Policy

At Artful Interiors Plus, every piece is thoughtfully sourced, carefully handled, and prepared for shipment with the attention unique vintage and antique décor deserves. Because many of our items are one-of-a-kind, delicate, oversized, or irregular in shape, shipping times and packaging needs may vary by piece.

Order Processing

Orders are typically processed within 3–5 business days after payment is received, excluding weekends and holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

During busy seasons, holidays, or promotional periods, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated at checkout based on the size, weight, destination, and shipping method selected.

We currently offer free shipping on orders over $100, unless otherwise stated or excluded due to size, weight, or special handling requirements.

Some large, fragile, or oversized pieces may require custom shipping arrangements. If an item requires special handling, this will be noted when possible, or we may contact you after purchase to confirm shipping details.

Vintage, Antique, and One-of-a-Kind Items

Many of our pieces are vintage, antique, or found décor items. These pieces may show natural signs of age, use, patina, or wear, which are part of their character and history.

We take care to package items as securely as possible, but vintage and antique pieces may require extra handling, protective materials, or specialized packaging.

Domestic Shipping

We currently ship within the United States.

Available shipping options and estimated delivery times will be shown at checkout. Delivery estimates begin once the order has been shipped, not when the order is placed.

Please note that carrier delays, weather, holidays, or regional service disruptions may affect delivery timelines.

Local Pickup or Delivery

If local pickup or delivery is available, details will be provided at checkout or by arrangement.

Please contact us before placing your order if you are located near our service area and would like to ask about local pickup or delivery options.

Oversized or Fragile Items

Certain items may require additional shipping fees due to size, weight, fragility, or packaging requirements.

For oversized, heavy, or especially delicate items, we may contact you after checkout to coordinate the safest and most appropriate shipping method. If additional shipping costs apply, we will confirm them with you before shipment.

Incorrect Shipping Information

Please make sure your shipping address is correct at checkout.

Artful Interiors Plus is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping information, please contact us as soon as possible. We will do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.

Lost, Delayed, or Stolen Packages

Once an order has been transferred to the shipping carrier, delivery timing and handling are the responsibility of the carrier.

If your package is delayed, lost, or marked delivered but not received, please contact the carrier directly using your tracking information. You are also welcome to contact us, and we will do our best to help guide you through the next steps.

Artful Interiors Plus is not responsible for stolen packages or packages marked as delivered by the carrier.

Damaged Items

We take great care in packaging each order. If your item arrives damaged, please contact us within 3 days of delivery.

Please include:

• Your order number
• Clear photos of the damaged item
• Photos of the packaging
• A brief description of the issue

Please keep all original packaging materials until the issue is resolved, as they may be required for a carrier claim.

International Shipping

At this time, Artful Interiors Plus primarily ships within the United States.

If international shipping becomes available, customers will be responsible for any customs fees, duties, import taxes, or additional charges required by their country. These charges are not included in the item price or shipping cost.

Questions

If you have questions about shipping, special handling, local pickup, or a specific item, please contact us before placing your order.

We are happy to help you understand shipping options and make sure your piece is handled with care.